You may withdraw from a pay-as-you go session with 24 hours notice prior to your session. If a refund is applicable following cancellation, it will be arranged within 7 working days of the cancellation. Appointments can be deferred by you, the customer, at no additional cost.
You may withdraw from six-week course sessions with 48 hours notice for a full refund to be applicable.
You may withdraw from a Social Pottery event with 72 hours notice prior to your session for a full refund. If cancelled with less than 72 hours notice, a 75% refund will be offered to account for expenses made by Forget-Me-Knot Devon (supplies etc).
Any appointment can be rearranged by Forget-Me-Knot Devon in exceptional cases that may affect the experience of the attendee (serious or infectious illness, injury, power cut or flood in studio etc). We reserve the right to rearrange appointments at any time, when the experience of the individuals attending will be negatively affected or cannot run.
Unlawful behaviour, hate speech, bullying, spam, via online means or in-person is forbidden and will result in termination of services without refund and/or primary notice from Forget-Me-Knot Devon.
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